Civi-Go WhatsApp
A comprehensive communications service that allows third-sector organizations to integrate WhatsApp Business with CiviCRM in a simple, secure, and scalable way.
Integration with CiviCRM
Installing, maintaining, and updating the WhatsApp extension with CiviCRM.
- Developed by IXIAM, a leading CiviCRM technology consultancy since 2013.
- Designed to integrate with various official WABA (WhatsApp Business API) providers, such as our Civi-Go WhatsApp service, Twilio, and others.
- Allows you to send and receive WhatsApp messages directly from CiviCRM. Individual and mass sending.
- Create automated flows with CiviRules and fully track conversations within the CRM.
Integration with WABA suppliers
Integration with WhatsApp requires connecting to official WABA providers (WhatsApp Business API) from a WhatsApp Business account. If you don’t have any WABA services subscribed, request our Civi-Go WABA connection:
- We manage all the infrastructure and requirements for using WhatsApp Business through the official API.
- ABA Managed Service (registration, number verification, template validation by META, and maintenance).
- Support, configuration, and ongoing assistance, with a special focus on non-profit organizations.


Simple interface with many features
The Civi-Go WhatsApp Service supports all types of META templates (Utility, Authentication, and Marketing). Maximize the flexibility of the available templates:
- Send individual or batch messages, immediately or on a scheduled basis.
- Buttons with features: Choose from multiple options. Call-to-action to direct to an external URL. Boolean decision (Yes/No).
- Templates with location and buttons to open in Maps. Media support such as photos or videos.Envía mensajes individuales o en lote, inmediatamente o programados.
Service without permanence
Request a demo and subscribe to the Civi-Go WhatsApp service for as long as you want. We’ll take care of everything.
The service includes:
- Installation of the Civi-Go WhatsApp extension (the extension is free). Currently in the "early adoption" phase, organizations that use it contribute to its development.
- Facebook Business registration management, including template creation and approval.
- Training session.
- Maintenance and updates.
To request the DEMO, fill out this Contact Form.
